Terms of Service
Last Updated: January 2024
1. Agreement to Terms
By accessing or using the services provided by Danyang Freedom Optical Glasses Co., Ltd ("Freedom Optical," "we," "us," or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these terms, you may not access our services or purchase our products.
2. B2B Commercial Relationship
Our services are exclusively for business-to-business (B2B) transactions. By placing an order, you represent that:
- ▸ You are a registered business entity authorized to purchase optical products for commercial purposes
- ▸ You possess all necessary licenses and certifications required in your jurisdiction
- ▸ You will comply with all applicable optical industry regulations and standards
3. Product Specifications & Quality
Technical Standards
All products are manufactured to meet FDA (USA), CE (Europe), and ISO9001 standards. Specifications are provided for reference and may vary within industry-accepted tolerances (±0.01D for digital surfacing).
We reserve the right to modify product specifications without prior notice. Material authenticity (e.g., Mitsui MR™ series) is guaranteed through supplier certification documentation available upon request.
4. Orders & Pricing
All orders are subject to acceptance and availability. We reserve the right to:
- ▸ Refuse or cancel orders at our discretion
- ▸ Adjust pricing based on material costs, currency fluctuations, or minimum order quantities
- ▸ Require additional verification for first-time or large-volume orders
Quoted prices are valid for 30 days unless otherwise stated. Payment terms are Net 30 for approved accounts; new clients require prepayment or letter of credit.
5. Shipping & Delivery
Delivery timelines are estimates and not guarantees. Risk of loss transfers upon shipment (FOB origin). International shipments are subject to:
Customs & Duties
Buyer is responsible for all import taxes, duties, and clearance fees
Force Majeure
Delays due to customs, weather, or logistics disruptions are beyond our control
6. Returns & Warranty
Manufacturing defects are covered under our 90-day limited warranty. Returns require:
- ▸ Return Authorization (RA) number obtained within 14 days of receipt
- ▸ Products in original, unused condition with all documentation
- ▸ Photographic evidence of defect if applicable
Custom-processed lenses (digital surfacing, prescription work) are non-returnable unless proven manufacturing error exists.
7. Intellectual Property
All brand names (ZENICORE™, VELOXY™, OPTIBOND™, VORTEQ™, VITROLUX™), technical documentation, and design algorithms are proprietary to Freedom Optical. Unauthorized reproduction, reverse engineering, or resale under different branding is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, Freedom Optical shall not be liable for:
- • Indirect, incidental, or consequential damages
- • Loss of profits, revenue, or business opportunities
- • Damages exceeding the purchase price of the affected products
9. Governing Law
These Terms are governed by the laws of the People's Republic of China. Disputes shall be resolved through arbitration in Jiangsu Province or courts of competent jurisdiction in Danyang, China.
10. Contact for Legal Matters
Danyang Freedom Optical Glasses Co., Ltd
Legal & Compliance Department
Email: 15850468002@163.com
Phone/WhatsApp: +86 15850468002
By continuing to use our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
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